The Hotel Warwick Geneva is looking for a Revenue and Reservations Manager

Human Resources and Training Manager - Warwick New York Hotel

Support day to day process in human resources assisting the Director, Human Resources in, coaching and counseling. Prepare paperwork for recruits, and hiring initiatives to attract and retain the best employees. Assist in reward and recognition programs and lead the initiatives in training strategies. The Human     Resources and Training Manager will Train, Coach and Council employees based on guest feedback and to enhance their Warwick Guest Experience. Train and motivate in a formal environment to ensure a full understanding of SOP's and expectations in order to achieve excellence.

Support the Director, Human Resources by coordinating and leading the efforts of the human resources team in the day-to-day operation with supportive training curriculum to increase the over-all guest experience. Align the human resources function with the overall strategy of the hotel operation.

Requirements:

• Must be familiar with applicable collective bargaining agreements and relevant local labor union(s). 
• Must be familiar with maintaining and administering employment, wage and salary, benefit, OSHA, ERISA, ADA and incentive programs (where applicable).
• Ability to set the environment providing resources, training, and feedback to maintain a cohesive team.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace. Bilingual in Spanish is preferred. 
• Working knowledge of wage and salary, employment and benefits administration and payroll

TO APPLY:
If you are interested in applying for this position, please send your CV to: stoprak@warwickhotels.com

La Scene Cafe Manager

La Scene Cafe & Bar is currently seeking a local candidate for our on-site, Zagat-rated, romantic restaurant with a Wine Spectator award for 2009, 2010 and 2011.

We offer challenging opportunities in an entrepreneurial environment where Associates play a major role in determining and achieving company goals. Come join our team and see how quickly your career can advance.

Restaurant manager is responsible for all aspects of restaurant functions with a strong emphasis on dinner services; including but not limited to catering, private dining and special events. Additionally, will be responsible for leading the entire F&B needs of the hotel including breakfast, brunch, banquets, room service and catering. Detail oriented and guest focused is a must. Develop, implement and maintain quality standards for outlets, including supervision and direction of service staff. Also, requires the ability to generate revenue through various channels.

Specific job knowledge, skills and abilities:
Ability to supervise subordinate staff, including but not limited to ,assignment of duties, evaluating service and taking disciplinary action when necessary, knowledge o f hotel restaurant operations, food and alcoholic beverages.

Qualification standards:
Minimum of at least 3 years of related restaurant or hotel management or supervisory experience. A related bachelors or hospitality degree is preferred. Relocation is not offered for this position

To apply:
ehalliday@warwickhotels.com

Warwick New York Hotel - Catering Sales Manager

Catering Sales Manager at the Warwick New York Hotel is responsible for selling and managing Catering events . Must have related Catering background in a supervisory or management position.
Job Description:

• Active prospecting and qualifying of accounts through sales calls.
• Network with competitive set hotels for possible referral leads.
• Maintain regular on-going promotions (email etc.).
• Maintain catering lead logs, back logs, trace files, sales calls and month-end reports.
• Focus on certain target markets and manage markets of other Catering managers.
• Meet & greet clients on event dates and supervise as needed.
• Entertain prospective clients and give tours of event space, outlets and guest rooms.
• Keep updated on current sales trends within the market and the comp. set.
• Represent the hotel in trade shows, community events ,industry
• Participate in Manager On Duty (MOD) program
• Meet and exceed management expectations regarding business goals.
• Uphold hotel customer service standards.
• Prepare correspondence to customers in a professionally written manner, maintain internal booking reports and file continuance.
• Actively participate in weekly BEO,sales meetings, pre-convention meetings, other sales & operations related meetings as required.
• Work with all departments within the hotel to provide quality service to guests.

Job Requirements:

• Bachelor's degree preferred as well as a minimum of three to five years experience in Catering Sales Management in a related market.
• Ability to communicate both orally and written effectively in the English language.
• Must possess comprehensive knowledge of sales techniques, forecasting, budgeting and P&L analysis.
• Must be professional, detail and goal-oriented with the ability to prioritize.
• Must be able to meet or exceed established revenue goals.
• Must possess computer literacy inclusive of Fidelio Opera.
• Ability to prospect, solicit and close new business as well as maintain repeat clients.
• Excellent organizational skills, solid judgement and trouble-shooting skills.
• Must possess outstanding time management skills, flexibility, coaching and counseling skills and leadership ability.
• Ability to enforce hotel standards, policies and procedures.
• Ability to foster professional working relationships among the Catering team and all other departments in the hotel.

To apply please e-mail: stoprak@warwickhotels.com