[{"id":607,"name":"Dallas - Director of Sales & Marketing","url":"\/careers\/dallas-director-of-sales-marketing","external_link":"","location_id":1137,"region_id":417,"hotel_id":[],"formated_date":"08\/04\/2026","location":{"id":1137,"title":"Dallas"},"short_description":"

Dallas - Director of Sales & Marketing<\/p>\r\n","long_description":"

POSITION PURPOSE<\/strong><\/h5>\r\n\r\n


\r\nOverall responsibility for total revenue and yield strategies, implementation and results including group and transient rooms, group food and beverage, meeting room rental, local catering.  Strategies will include market mix, pricing, status, direct sales, marketing, and acquisition status and results.  Maximize profitability for the hotel and outstanding quality service for the customers.  Accountable to market performance and potential performance as well as budget, forecast, and target goals.  Participate in total hotel management as a member of the hotel Executive Committee.<\/p>\r\n\r\n

 <\/p>\r\n\r\n

ESSENTIAL FUNCTIONS<\/strong><\/h5>\r\n\r\n


\r\nAVERAGE % OF TIME<\/strong><\/p>\r\n\r\n

35%        Direct and manage all group, transient, and catering\/banquet sales activities to maximize revenue for the hotel.<\/p>\r\n\r\n

15%        Prepare, implement and compile data for the strategic sales plan, monthly report, annual goals, sales and marketing budget, forecasts and other reports as directed\/required.<\/p>\r\n\r\n

15%        Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management.<\/p>\r\n\r\n

10%        Recruit, direct, manage, train and counsel sales staff. Oversee departmental matters as they relate to federal, state and local employment and civil rights laws. <\/p>\r\n\r\n

10%        Actively participate in sales presentations, property tours and customer meetings.<\/p>\r\n\r\n

10%        Conduct\/attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required\/ requested.<\/p>\r\n\r\n

  5%        Manage\/direct all advertising, public relations and promotional activities.<\/p>\r\n\r\n

 <\/p>\r\n\r\n

Other:<\/strong>
\r\nRegular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.<\/p>\r\n\r\n

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.  In addition, attendance at all scheduled training sessions and meetings is required.<\/p>\r\n\r\n

Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and effective operation of the hotel’s facilities.  Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.<\/p>\r\n\r\n

 <\/p>\r\n\r\n

SUPPORTIVE FUNCTIONS<\/strong><\/h5>\r\n\r\n


\r\nIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:<\/p>\r\n\r\n

    \r\n\t
  • Professionally represent the hotel in community and industry organizations and events.<\/li>\r\n\t
  • Participate as team player with other key executive members.<\/li>\r\n\t
  • Provide constructive feedback to all departments and to hotel sales and marketing staff.<\/li>\r\n\t
  • Be a leader and role model to all employees.<\/li>\r\n\t
  • Additional duties as necessary and assigned.<\/li>\r\n<\/ul>\r\n\r\n

    \r\n 
    \r\nSPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES<\/strong><\/h5>\r\n\r\n


    \r\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities:<\/p>\r\n\r\n

      \r\n\t
    • Must be able to speak, read, write and understand the primary language(s) used in the workplace.<\/li>\r\n\t
    • Must be able to read and write to facilitate the communication process.   <\/li>\r\n\t
    • Requires good communication skills, both verbal and written. <\/li>\r\n\t
    • Most tasks are performed in a team environment with the employee acting as a team leader.  There is minimal direct supervision.<\/li>\r\n\t
    • Must possess basic computational ability.   <\/li>\r\n\t
    • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and Fidelio<\/li>\r\n\t
    • Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.<\/li>\r\n\t
    • Extensive knowledge of sales skills.<\/li>\r\n\t
    • Ability to assess\/evaluate employees performance fairly.<\/li>\r\n\t
    • Extensive knowledge of revenue management.<\/li>\r\n\t
    • Ability to recruit, supervise, train and motivate multiple levels of managers.<\/li>\r\n\t
    • Knowledge of hotel and competitive market.<\/li>\r\n\t
    • Ability to analyze data and establish appropriate action plans.<\/li>\r\n\t
    • Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.<\/li>\r\n<\/ul>\r\n\r\n


      \r\nPhysical Demands<\/strong><\/p>\r\n\r\n

        \r\n\t
      • Most work tasks are performed indoors.  Temperature is moderate and controlled by hotel environmental systems.<\/li>\r\n\t
      • Must be able to sit at a desk for up to five hours per day.  Walking and standing are required the rest of the working day.  This includes travelling to and from meetings and may include air travel. Length of time of these tasks may vary from day to day and task to task.<\/li>\r\n\t
      • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. <\/li>\r\n\t
      • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.<\/li>\r\n\t
      • Must be able to lift up to 15 pounds occasionally.<\/li>\r\n\t
      • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.<\/li>\r\n\t
      • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.<\/li>\r\n\t
      • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.<\/li>\r\n\t
      • Requires manual dexterity to use and operate all necessary equipment.<\/li>\r\n\t
      • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.  <\/li>\r\n<\/ul>\r\n\r\n

        \r\n 
        \r\nQUALIFICATION STANDARDS<\/strong><\/h5>\r\n\r\n


        \r\nEducation <\/strong>       
        \r\nBachelor's Degree preferred or equivalent experience.<\/p>\r\n\r\n

        Experience    <\/strong>    
        \r\nFive to seven years of sales and marketing leadership in similar size operation preferred.<\/p>\r\n\r\n

        Licenses or Certificates   <\/strong> 
        \r\nNot applicable.<\/p>\r\n\r\n

        Grooming<\/strong>
        \r\nAll employees must maintain a neat, clean and well-groomed appearance per standards. <\/p>\r\n\r\n

         <\/p>\r\n\r\n

        This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.<\/em><\/p>\r\n\r\n


        \r\n <\/p>\r\n","used_by_hotel":0},{"id":611,"name":"Travel Industry Sales Manager","url":"\/careers\/dallas-travel-industry-sales-manager","external_link":"","location_id":1137,"region_id":417,"hotel_id":[],"formated_date":"08\/04\/2026","location":{"id":1137,"title":"Dallas"},"short_description":"

        Travel Industry Sales Manager<\/p>\r\n","long_description":"

        The Travel Industry Sales Manager at Warwick Melrose Hotel Dallas plays a pivotal role in driving revenue growth by cultivating and managing relationships within the travel and tourism sector. This position is responsible for developing strategic sales initiatives that target travel agencies, tour operators, and corporate travel planners to maximize hotel occupancy and market share. The role requires a deep understanding of the hospitality industry and the ability to tailor sales approaches to meet the unique needs of travel partners. Success in this position directly impacts the hotel's brand presence and profitability in the competitive Dallas market. The Travel Industry Sales Manager will collaborate closely with marketing, operations, and revenue management teams to ensure seamless execution of sales strategies and exceptional client service.<\/p>\r\n\r\n

         <\/p>\r\n\r\n

        About the Role:<\/strong>
        \r\n <\/h5>\r\n\r\n

        The Travel Industry Sales Manager at Warwick Melrose Hotel Dallas plays a pivotal role in driving revenue growth by cultivating and managing relationships within the travel and tourism sector. This position is responsible for developing strategic sales initiatives that target travel agencies, tour operators, and corporate travel planners to maximize hotel occupancy and market share. The role requires a deep understanding of the hospitality industry and the ability to tailor sales approaches to meet the unique needs of travel partners. Success in this position directly impacts the hotel's brand presence and profitability in the competitive Dallas market. The Travel Industry Sales Manager will collaborate closely with marketing, operations, and revenue management teams to ensure seamless execution of sales strategies and exceptional client service.<\/p>\r\n\r\n

         <\/p>\r\n\r\n

        Minimum Qualifications:<\/strong>
        \r\n <\/h5>\r\n\r\n
          \r\n\t
        • Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.<\/li>\r\n\t
        • Minimum of 3 years of sales experience within the hospitality or travel industry.<\/li>\r\n\t
        • Proven track record of meeting or exceeding sales targets in a competitive environment.<\/li>\r\n\t
        • Strong knowledge of travel industry distribution channels and corporate travel dynamics.<\/li>\r\n\t
        • Excellent communication, negotiation, and interpersonal skills.<\/li>\r\n<\/ul>\r\n\r\n

           <\/p>\r\n\r\n

          Preferred Qualifications:<\/strong>
          \r\n <\/h5>\r\n\r\n
            \r\n\t
          • Experience working with luxury or boutique hotels.<\/li>\r\n\t
          • Familiarity with customer relationship management (CRM) software and sales analytics tools.<\/li>\r\n\t
          • Established network of contacts within the travel agency and tour operator sectors.<\/li>\r\n\t
          • Certification in hospitality sales or related professional development courses.<\/li>\r\n\t
          • Multilingual abilities, particularly in Spanish or other languages relevant to the Dallas market.<\/li>\r\n<\/ul>\r\n\r\n

             <\/p>\r\n\r\n

            Responsibilities:<\/strong>
            \r\n <\/h5>\r\n\r\n
              \r\n\t
            • Identify, develop, and maintain strong relationships with travel agencies, tour operators, and corporate travel planners to generate new business opportunities.<\/li>\r\n\t
            • Create and implement targeted sales plans and promotional campaigns to increase hotel bookings from the travel industry segment.<\/li>\r\n\t
            • Conduct regular market research and competitor analysis to stay informed of industry trends and adjust sales strategies accordingly.<\/li>\r\n\t
            • Coordinate site visits, presentations, and client meetings to showcase the hotel’s offerings and negotiate contracts.<\/li>\r\n\t
            • Collaborate with internal departments such as marketing, revenue management, and operations to ensure alignment and optimize guest experience.<\/li>\r\n\t
            • Track sales performance metrics and prepare detailed reports for senior management to inform strategic decision-making.<\/li>\r\n\t
            • Attend industry trade shows, networking events, and conferences to expand professional networks and promote the Warwick Melrose Hotel brand.<\/li>\r\n<\/ul>\r\n\r\n

               <\/p>\r\n\r\n

              Skills:<\/strong>
              \r\n <\/h5>\r\n\r\n

              The Travel Industry Sales Manager utilizes strong communication and negotiation skills daily to build and maintain productive relationships with travel partners. Analytical skills are essential for interpreting market data and sales metrics to refine strategies and identify growth opportunities. Proficiency with CRM and sales software enables efficient tracking of client interactions and pipeline management. Collaboration skills are critical when working cross-functionally with marketing and operations teams to ensure cohesive execution of sales initiatives. Additionally, adaptability and cultural awareness help the manager effectively engage with diverse clients and respond to the dynamic nature of the hospitality and travel industries.<\/p>\r\n","used_by_hotel":0},{"id":613,"name":"Journeys Ambassador","url":"\/careers\/journeys-ambassador","external_link":"","location_id":1137,"region_id":417,"hotel_id":[],"formated_date":"08\/04\/2026","location":{"id":1137,"title":"Dallas"},"short_description":"

              Journeys Ambassador<\/p>\r\n","long_description":"


              \r\nJob Summary:<\/strong><\/h5>\r\n\r\n

              Based in Dallas, The Journeys Ambassador position is a cross functional role within the Digital and Loyalty Marketing Department responsible for day to day operations, maintenance and support of the World of Warwick B2B \/ B2C Database. This position is responsible for supporting hotel and corporate initiatives related to data integrity, data segmentation and the overall support of our Warwick Journeys Members.   <\/p>\r\n\r\n

              Key Responsibilities:<\/strong><\/h5>\r\n\r\n
                \r\n\t
              • Review, compare and report on daily arrivals reports for participating hotels same day as well as 48 hours prior to arrival to ensure all data needs are accounted for including Member Recognition, World of Warwick Segmentation assignment and overall data quality.<\/li>\r\n\t
              • Collaborate with participating hotels to ensure guest and members of Warwick Journeys alike are properly recognized, as well as improve overall data quality scores for arriving guests.<\/li>\r\n\t
              • Monitor on a continual bases Member Profiles information in order to minimize duplication, as well as improve data quality through standardization of key demographic information such as city, state, postal code, country, etc.<\/li>\r\n\t
              • Provide daily flash report of key arriving members of Warwick Journeys to Digital \/ Loyalty Marketing Teams  <\/li>\r\n\t
              • Provide periodic reporting of Key Performance Indicators reflective of the World of Warwick database quality including areas of success and opportunities for improvement.<\/li>\r\n\t
              • Collaborate with the Digital Marketing team to include day to day operations as well as quality assurance ranging from hotel rate structures to rate parity and preparation for global \/ local marketing campaigns.<\/li>\r\n\t
              • Assist property level \/ corporate team members with data evaluation and consideration in relation to guest and database needs associated with each corresponding profiles.<\/li>\r\n\t
              • Review and report GSS results in order to identify trends that impact customer satisfaction, and long term customer growth. <\/li>\r\n\t
              • Identify gaps in database protocols that impact data integrity.  <\/li>\r\n\t
              • Assist and respond to all inquiries via the customer support mailboxes<\/li>\r\n\t
              • Qualify and Update entries in CRM to include: updating member profile information, awarding credits, and ensuring member follow up. Other duties as assigned such as reservation audits, data-entry, etc.<\/li>\r\n\t
              • Member of Loyalty \/ Digital Marketing Team<\/li>\r\n<\/ul>\r\n\r\n

                 <\/p>\r\n\r\n

                Qualifications<\/strong>:<\/h5>\r\n\r\n
                  \r\n\t
                • Bachelor’s degree or equivalent professional experience<\/li>\r\n\t
                • Strong Analytical and effective communication skills <\/li>\r\n\t
                • Advanced proficiency in Microsoft Excel <\/li>\r\n\t
                • Working knowledge of Opera PMS  <\/li>\r\n\t
                • Intermediate to advance knowledge of Microsoft Excel\/ Access a plus  <\/li>\r\n\t
                • Able to read and write in French a plus, but not required  <\/li>\r\n\t
                • Familiarity with IT tools, Digital technologies and Social media platforms  <\/li>\r\n\t
                • Basic knowledge of HTML, MJML, CSS is an advantage  <\/li>\r\n\t
                • Experience in an international or multicultural environment is a plus  <\/li>\r\n\t
                • Creative, Flexible, and solutions- oriented team player with strong problem-solving skills  <\/li>\r\n\t
                • Limited travel may be required<\/li>\r\n<\/ul>\r\n\r\n

                   <\/p>\r\n","used_by_hotel":0}]