Hotel Policies
Check-in & Check-out
Standard check-in time is 5:00 PM and standard check-out time is 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.
Booking & Payment
All reservations must be guaranteed with a valid credit card or prepayment. Rates are per room, per night, and include applicable taxes unless otherwise stated. Offers and promotions are subject to availability and may require advance booking.
Cancellations & Modifications
Cancellation policies vary by rate type and will be specified at the time of booking. Reservation modifications may be permitted depending on availability and rate conditions.
Identification & Residency Requirements
Guests must present a valid government-issued ID matching the name on the reservation. Non-Saudi residents must present a valid residence permit (Iqama) at check-in.
Children & Extra Beds
Policies regarding children, cots, and extra beds vary by room type. Please confirm availability and charges at the time of booking.
No-show & Early Departure
No-shows or early departures may incur charges equivalent to the total stay, depending on the reservation terms.
Liability
The hotel is not responsible for loss, theft, or damage to personal belongings. Guests are liable for any damages caused to hotel property during their stay.
Pets
Pets are not permitted unless outlined in a designated pet-friendly room policy.
Special Requests
Special requests are subject to availability and cannot be guaranteed.
Promotions & Discounts
Promotional offers cannot be combined with other discounts, promotions, or vouchers unless explicitly stated. Offers are non-transferable and not redeemable for cash.
Force Majeure
The hotel is not liable for failure to fulfill obligations due to events beyond its reasonable control, including natural disasters, government restrictions, or other emergencies.
Governing Law
These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia.