Hotel Policies

Hotel Policies

Airport Transfers

• All airport transfers must be requested during the booking process.
• After completing customs formalities, guests are to proceed and walk towards the end of the arrivals building where the bus bay is located.
• This is where the hotel shuttle will be parked and waiting.

5.1.         General Facilities

5.1.1.     Cots and high chairs must be requested at the time of booking and are based on availability.
5.1.2.     Babysitting is available at $15 per child/per hour. Booking must be made at least 4 hours prior to babysitting services for a maximum of 2 children per babysitter.
5.1.3.     Maximum 2 children 12 years and under stay free of charge per room/per stay when sharing room with parent(s).

 

5.2.         Check in / Check out Policy

5.2.1.    Check-in is from 2:00 pm on the day of arrival and checks out is by 11:00 am on the day of departure.
5.2.2.   In order to guarantee immediate occupancy of a room, i.e. arrivals prior to the normal check in time, we strongly recommend that you pre-register your reservation for an equivalent extra nights’ accommodation fee.