Frequently Asked Questions

The hotel is located at 381-383, Avenue Louise, 1050 Bruxelles. The Hotel Barsey by Warwick was previously called the Warwick Barsey Hotel.

 The Hotel Barsey by Warwick is a 4-star hotel.

For questions pertaining to your reservation, you may reach the reservations department by phone at +32 2 641 51 11 or by email at res.warwickbarsey@warwickhotels.com

For questions pertaining to the hotel, you may reach the reception by phone at +32 2 641 51 30 or by email at info.warwickbarsey@warwickhotels.com.

The hotel is located on Avenue Louise, 10 minutes by taxi and 30 minutes by public transport from the Grand Place in the centre of Brussels.

The hotel is located 3.50 km away from the Grand Place, 10 minutes by taxi and 30 minutes by public transport.

The hotel is located 3.40 km away from the Manneken Pis, 10 minutes by taxi and 30 minutes by public transport.

The hotel is located 1 km away, a 20-minute walk from the Bois de la Cambre.

The hotel is located 550 meters away, a 8-minute walk from the Ixelles Ponds.

The hotel is located 1 km away, a 12-minute walk from the Châtelain District.

The hotel is located 950 meters away, a 13-minute walk from the Place Flagey.

Brussels Airport (BRU) is the nearest airport.

By car: Via E40 – 30 minutes without traffic (15.40km). During peak hours it may take 1 hour.

By taxi: the taxi stand is located outside of the arrivals hall on level 2.

By train: 
There are up to 6 trains per hour departing from the airport to Brussels. The train journey lasts on average 25 minutes from Brussels Airport to Central Station then 15 minutes by tramway from the Palais stop to the Abbaye / Abdij stop.
The Airport Train Station is located at the level -1, directly under the departures (level 3) and arrivals halls (level 2).
 

Brussels Central Station is the nearest train station, 11 minutes by taxi and 25 minutes by public transport.

Louise / Louiza is the nearest subway station (lines 2 and 6).

The nearest bus station is at 500 meters away (Géo Bernier bus stop), a 8-minute walk (line 71).

The nearest tram station is Abbaye / Abdij, just a 1-minute walk from the hotel (lines 93 or 8).

No, we do not have a shuttle to the airport.

Yes, you can ask our reception to arrange a taxi for you. You can send your request at info.warwickbarsey@warwickhotels.com.

Yes, the hotel has a private paid parking.

No, we do not offer a valet parking service.

No, we do not accept reservations for parking slots.

The cost is 22€ for 24 hours.

This remains the guest's choice as we have an elevator access from the parking to the hotel.

The height of the parking is 2.00m.

No, we do not have any charge station for electric car in our parking. The nearest electric charge station is Greenflux Charging Station, Avenue Louise 432, located 300m away, a 4 minute-walk from the hotel.

You can book a room online on our website, by phone at + 32 2 641 51 11 or by email at res.warwickbarsey@warwickhotels.com.

You will always find the best available rates on our website: warwickhotels.com. From special offers to Member Exclusive Rates we offer you a vast array of rates so you can make the most out of your stay. Additionally If a lower published rate appears on another website within 12 hours of a confirmed booking, Warwick will not only match it, but it will offer an additional 10% off the room rate for the entire stay through its Best Rate Guarantee.

When booking online, a credit card will always be required as a guarantee. 
Yes, you can book a room without a credit card through our reservations department. However, the room will be released at 4pm on the day of the arrival at local time.

Cancellation policies vary from one reservation to another. We invite you to verify the confirmation email you received which highlights the cancellation policy that is applicable for your reservation.

The city tax rate is 4.24€ per room per night and subject to change.

To verify if breakfast is included in your rate, we invite you to verify the confirmation email you received.

We do our best to accommodate all special requests but this will be upon availability.

Yes, we do have several Classic rooms and Premium rooms connecting available. We also have some suites connecting available.

For an enquiry concerning an event, you can contact our Sales department by phone at +32 2 641 51 72 or by email at sales.warwickbarsey@warwickhotels.com.

The different room categories are: Classic, Premium, Junior Suite, Warwick Suite and the Barsey Suite. You can check all the details on our website.

Yes, the entire hotel is non-smoking.

No, unfortunately, we do not have rooms for disabled guests.

Yes, we do have a limited number of family rooms (Classic rooms only).

All our Suites and our Premium Rooms are equipped with bath-tub and separated shower. Classic Rooms have the shower over the bath tub.

For reservations above 10 rooms, you can contact our Sales department by phone at +32 2 641 51 72 or by email at sales.warwickbarsey@warwickhotels.com.

Check-in time is after 3:00 PM.

Check-out time is before 12 noon.

Some special offers include early check-in. It is however always possible to add the early check-in to the rate you booked. To that extent, we invite you to contact our reservations department.

Some special offers include late check-out. It is however always possible to add the late check-out to the rate you booked. To that extent, we invite you to contact our reservations department.

A deposit upon check-in is requested as a guarantee for any extras during your stay. The deposit amounts for 50€ per room per night and is released after your stay.

Your deposit is released by the hotel directly at check out. The timeframe for the pre-authorization to be released is not something we control and depends on the credit card company and bank.

You can contact the hotel in order to make sure that your deposit has been released.

Yes, you can pay by credit card. We accept all the following cards: Visa, American Express, Master Card and Diners Club.

Your room number will be available upon check-in.

At the Brussels Airport, you can get tested for COVID-19 using a PCR test. The COVID-19 Test Center is located just outside the airport terminal on the departures level for departing passengers and on level 0 (bus station) for passengers arriving in Belgium.

A Standard PCR Test costs 67 euros and the results are available for 24 hours. A rapid PCR test costs 135 euros. If the rapid PCR test is performed between 3:30 am and 6 am, you will get the result a few hours later, around 11 am. If the test is done between 6 am and 8 pm, you will have to wait 3 hours to get your result and if the test is done between 8 pm and midnight, you will receive the result the next day around 11 am. An antigen test costs 55 euros and the results are available in 50 minutes.

The COVID-19 Test Center at the Brussels Airport is open 7 days a week, including Sundays and public holidays. The Test Center for departing passengers is open non-stop from 3:30 am to midnight. The Test Center for arriving passengers is open non-stop from 6 am to midnight.

At the Midi Station, you can get tested for COVID-19 using a PCR test. The COVID-19 Test Center is located in Victor Hortaplein, Testbus, in Saint-Gilles.

Standard PCR tests are offered in this sampling center, with results being obtained within 24 to 36 hours. A PCR test costs:

• 50.44 euros or FREE: For asymptomatic patients / people who have had a risky contact in possession of a valid CTPC code. The test is free if you are affiliated with a Belgian mutual insurance company.
• 55 euros: For departing travelers / participants in an event.
• 50.44 euros or FREE: For travelers arriving in Belgium with a valid CTPC code. The test is free if you are affiliated with a Belgian mutual insurance company.

The COVID-19 Test Center at the Midi Station is open 7 days a week, including Sundays and public holidays. The Test Center is open non-stop from 8 am to 8 pm.

Yes, The Avenue is the restaurant of the hotel which offers you an inventive and sunny cuisine with Mediterranean influences for a memorable culinary experience. Our Chef Nicholas Tsiknakos takes care to select only fresh and local products to provide you with an explosion of flavors. It is accessible to hotel guests and the general public. It is open from 12pm until 2:30pm and from 7:30pm until 11pm from Monday to Friday. It is also open from 7:30pm until 11pm on Saturday.

Due to recent government directives, the hotel has adjusted its services. We invite you to visit the following for more information.

You can call +32 (0) 2 641 51 36 to make a reservation at the restaurant.

Yes, we have a bar accessible to hotel guests and the general public. It is open from 12pm to 2:30pm and 7:30pm to 11pm from Monday to Friday. It is also open from 7:30pm to 11pm on Saturdays. 

Due to recent government directives, the hotel has adjusted its services. We invite you to visit the following for more information.

The price is 26€ per person.

The breakfast offered is an American buffet breakfast with a full variety of hot and cold dishes and Belgian specialties. 

Breakfast is served from 7am until 10.30am during the week and from 7am until 11am during the weekend.

Yes, we do have a fitness centre accessible every day from 6:30am until 11pm. The fitness is only available for guests staying at the hotel.

No, we do not have a sauna or spa with hot-tubs.

No, we do not have a swimming pool.

Yes, if you are not a guest at the hotel, you can still access to the bar and the restaurant.

Yes, we have 3 conference rooms. For any enquiry concerning a meeting or an event, you can contact our Group & Convention department by phone at +32 2 641 51 72 or by email at sales.warwickbarsey@warwickhotels.com.

Yes, we welcome small pets at an additional cost of 12.50€ per day. The maximum is one pet per room.

Yes, you can leave your luggage at the reception the day of your arrival if your room is not ready and the day of your departure if needed.

We offer high speed internet and wireless connectivity for free. If you are a member of our loyalty program, we offer free premium wi-fi.

Yes, room service is available 24/7.

Yes, you can have massages upon request if reserved with the reception in advance. You can send you request at info.warwickbarsey@warwickhotels.com.

Yes, we have a laundry (from 3 euros) and dry-cleaning services (from 6 euros).

Yes, we can keep your belongings in advance if you have a room reservation. You can send you request at info.warwickbarsey@warwickhotels.com.

Yes, you can send your belongings from the hotel to somewhere at your own cost. You can send you request at info.warwickbarsey@warwickhotels.com.

Yes, we can send what you left behind at your own cost.

Yes, you can ask for an extra bed. The extra bed will be at an extra cost of 40€ per day.

Yes, you can ask for a baby cot.

No, we do not have baby carriage. However, there are children facilities at your disposal: baby cots, high chairs, kids TV channels.

Yes, we have a special Family Friendly Amenities. It includes a free baby cot, complimentary breakfast for children up to 12 years old and a babysitting service on demand (at a nominal charge).

We have a special package offer if you wish to celebrate a special occasion with us. You can precise during your booking if you would like us to arrange something special for you.

Yes, the reception can arrange you a rental car if you request it in advance. You can send your request at info.warwickbarsey@warwickhotels.com.

As from 15th of October 2021, the Covid Safe Ticket is a prerequisite to gain access to different venues and activities. Kindly note that being in possession of both a mask and a valid European Digital COVID Certificate or a negative PCR test less than 48 hours is a requirement to access our restaurant, fitness room, breakfast area, bar and meeting spaces.

Some people residing outside the European Union must obtain a Belgian Covid Safe Ticket (Belgian CST). The list of non-EU countries not concerned by the need for a Belgian Certificate can be found on the official website. People who have been vaccinated in Europe or Europeans who have been vaccinated outside the EU do not fall under this procedure.

Yes, the reception area is accessible with a wheelchair. Unfortunately the rooms, suites and certain public areas are not accessible.

Yes, the restaurant is accessible with a wheelchair.

No, we do not have specific parking places for disabled persons.

No, unfortunately the rooms and suites are not accessible and equipped for disabled people.

Yes, you can borrow a wheelchair at the Reception.

You can learn more about the benefits your member level entitles you to on our website.