London - Front of House Receptionist
Hotel Receptionist Job Duties
Be sure to review these items and make any changes needed in order to match what a hotel receptionist will do in your company.
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Greet all guests and assist them with check-in and check-out
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Maintain a positive attitude and friendly demeanor
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Respond to all guest questions and requests
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Answer and forward phone calls
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Manage guest bookings and reservations
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Keep a tidy and orderly workspace
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Assist with administrative and clerical tasks as needed
Job Requirements
Adjust these requirements to reflect the experience and skills your organization is seeking in a hotel receptionist candidate.
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2+ years experience working in a hotel receptionist or guest services role
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High school diploma, GED, or suitable equivalent
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Proficient in Microsoft Office Suite and other necessary computer programs
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Solid written and verbal communication skills
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Fluency in English
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Ability to maintain a positive, friendly attitude even under high pressure
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Excellent organizational and multitasking skills
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Professional attitude and appearance