This site is operated and published by RHONETEL S.A.S. – Warwick Reine Astrid, 24/26 boulevard des Belges, 69006 Lyon, France.
Trade Registration Number: R.C.S. Lyon 428 611 537
VAT Number: FR 04 428 611 537/ SIRET: 428 611 537 000 21
Director of Publication : Ali Afshar.
Hosting Information : TravelClick, Inc., 55 W 46th Street, 27th Floor. New York (NY 10036) United States - phone number: 1 212 817-4800
Dispute mediation : In the event of a dispute relating to commercial terms and conditions, after having contacted the hotel’s Client Service at the email address [email protected] to resolve the dispute in an amicable manner and said Client Service was not able to satisfactorily resolve the dispute within 60 days, the client may seek recourse by way of a conventional mediation procedure. The mediation procedure shall be dealt with by the Association des Médiateurs Européens (AME) whose contact details are as follows:
- Postal address : AME, 11 place Dauphine, 75001 Paris, France, telephone number (33) 09.53.01.02.69.
- Website : http://www.mediateurseuropeens.org
Client may contact the AME within twelve (12) months of the first claim made by the client to the hotel’s Client Service indicated above.