Legal Information

This site is operated and published by RHONETEL S.A.S. – Warwick Reine Astrid, 24/26 boulevard des Belges, 69006 Lyon, France.
Trade Registration Number: R.C.S. Lyon 428 611 537
VAT Number: FR 04 428 611 537/ SIRET: 428 611 537 000 21
Director of Publication : Ali Afshar.
Hosting Information : Amadeus Hospitality, 75 New Hampshire Avenue, Portsmouth, NH 03801 United States - phone number: 1 212 817-4800
Dispute mediation : In the event of a dispute relating to commercial terms and conditions, after having contacted the hotel’s Client Service at the email address info.lyon@warwickhotels.com to resolve the dispute in an amicable manner and said Client Service was not able to satisfactorily resolve the dispute within 60 days, the client may seek recourse by way of a conventional mediation procedure. The mediation procedure shall be dealt with by the Association des Médiateurs Européens ("AME Conso") whose contact details are as follows:
-    Postal address : "AME Conso", 11 place Dauphine, 75001 Paris, France
-    Website :   https://www.mediationconso-ame.com/
Client may contact the "AMEConso" within twelve (12) months of the first claim made by the client to the hotel’s Client Service indicated above.