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London - Bartender

Overview of Role:

  • To serve all guests arriving at The Capital Hotel with warmth and in a professional manner. Prepare and serve all cocktails and beverages in a friendly and efficient manner in the 

 

Main Duties and responsibilities:

  • Welcoming guests into the Capital Bar and ensuring that all staff provide excellent customer service.
  • To perform duties at the bar in compliance with statutory health & safety and hygiene requirements as well as hotel licensing laws.
  • To perform all duties relating to the opening and closing of the bar, allowing efficient and proactive service.
  • To uphold good housekeeping and cleaning practices to ensure a safe, clean and pleasant environment.
  • To ensure that proper care is taken of furniture and fixtures within the bar area, reporting any problems to the Bar Manager.
  • To meet, greet and interact with guests in a professional and efficient manner ensuring full guest satisfaction at the bar.
  • Attending any team meeting.
  • Attending trainings to develop relevant knowledge and skills.
  • Resolve customer complaints and informing Bar Manager.
  • Reporting any H&S issues to H&S competed person.
  • Other reasonable duties may arise from time to time