London - Bartender

Overview of Role:

To serve all guests arriving at The Capital Hotel with warmth and in a professional manner. Prepare and serve all cocktails and beverages in a friendly and efficient manner in the

Main Duties and responsibilities:

Welcoming guests into the Capital Bar and ensuring that all staff provide excellent customer service.
To perform duties at the bar in compliance with statutory health & safety and hygiene requirements as well as hotel licensing laws.
To perform all duties relating to the opening and closing of the bar, allowing efficient and proactive service.
To uphold good housekeeping and cleaning practices to ensure a safe, clean and pleasant environment.
To ensure that proper care is taken of furniture and fixtures within the bar area, reporting any problems to the Bar Manager.
To meet, greet and interact with guests in a professional and efficient manner ensuring full guest satisfaction at the bar.
Attending any team meeting.
Attending trainings to develop relevant knowledge and skills.
Resolve customer complaints and informing Bar Manager.
Reporting any H&S issues to H&S competed person.
Other reasonable duties may arise from time to time