Whether planning your first visit or returning to Warwick Geneva, our FAQs are here to make your stay seamless. Find helpful information on check-in times, parking, pet policies, dining, and more—everything you need to feel prepared and at ease in the heart of Geneva.
To reach the hotel staff, please find the details for each department below:
Reception
Email: info.geneva@warwickhotels.com
Phone: +41227168100
Toll-Free #: Not available
SMS: Not available
Reservation
Email: info.geneva@warwickhotels.com
Phone: +41227168100
Toll-Free #: Not available
SMS: Not available
Events
Email: sales.geneva@warwickhotels.com
Phone: +41227168292
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: teseo@warwickhotels.com
Phone: +41227168284
Toll-Free #: Not available
SMS: Not available
To submit your feedback, please send an email to: info.geneva@warwickhotels.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
To request an invoice, please send an email to: info.geneva@warwickhotels.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: info.geneva@warwickhotels.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: info.geneva@warwickhotels.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: info.geneva@warwickhotels.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
Enjoy an elegant setting, whatever the occasion. Whether it's an intimate cocktail party or a conference for 200 guests, the seven unique and flexible event spaces at Warwick Geneva are perfect for organizing meetings or receptions in the heart of the city.
• For the brochure, click on this LINK.
• For more info, click HERE.
The rooms that offer twin/split bed options are Classic, Deluxe Terrace, Superior and Family.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please send an email to: info.geneva@warwickhotels.com with the following information:
Full name
Check-in date
Request
Reservation or accommodation number
Phone number
Email address
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: tstussi@warwickhotels.com
Phone: +41 22 716 85 80
• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: info.geneva@warwickhotels.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
At Warwick Journeys, we invite you to enjoy your favorite destinations in a whole new perspective! The more you stay, the quicker your status promotion, the more perks you receive. We invite you to become a member for free today.
As a member of Warwick Journeys, you are always guaranteed the best rate when booking the Member Exclusive Rate.
• For more information about our loyalty program, click here
• To join our loyalty program, click here
• To reset your password or login, click here
Wifi is available at the property.
• Standard wifi 500 Mbit/s: Free.
• Premium wifi 500 Mbit/s: Free.
• Allowed for an unlimited number of devices.
• The network is secured.
• Pool and beach areas are not covered.
• Ethernet connection is also available in the rooms (cable not provided).
• Both 4G and 5G networks are also available.
• Complementary smartphones are not available.
Connect to Warwick_Guest and sign in using your Warwick Journeys login credentials. If you have any issues please check with our reception team, or email us at warwickjourneys@warwickhotels.com
We do have connecting rooms.
Please indicate your preference in the "comments" section when making a reservation
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please send an email to: info.geneva@warwickhotels.com with the following information:
Full name
Check-in date
Request
Reservation or accommodation number
Phone number
Email address
We have 167 rooms.
(Room types for maximum 311 pax)
Classic: 71 rooms
• Surface: 20 to 20 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 queen size bed or 2 single beds
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Classic Single: 1 rooms
• Surface: 15 to 15 m²
• Max occupancy per room: 1 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 full size bed
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Deluxe Terrace: 7 rooms
• Surface: 20 to 20 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 queen size bed or 2 single beds
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Superior: 69 rooms
• Surface: 20 to 20 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 queen size bed or 2 single beds
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Family: 1 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 2 bedrooms, 1 bathroom with WC
• Equipment: 2 queen size beds or 2 single beds and 1 full size bed
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Penthouse Terrace: 1 rooms
• Surface: 20 to 25 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 queen size bed
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Penthouse Executive Terrace: 2 rooms
• Surface: 35 to 35 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Penthouse Terrace Suite: 1 rooms
• Surface: 50 to 55 m²
• Max occupancy per room: 4 adults and 1 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 full size bed and 1 sofa bed
In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here
Classic rooms have 1 queen size bed(152x203cm) or 2 single beds(190x90cm)
Classic Single rooms have 1 full size bed(137x190cm)
Deluxe Terrace rooms have 1 queen size bed(152x203cm) or 2 single beds(190x90cm)
Superior rooms have 1 queen size bed(152x203cm) or 2 single beds(190x90cm)
Family rooms have 2 queen size beds(152x203cm) or 2 single beds(190x90cm) and 1 full size bed(137x190cm)
Penthouse Terrace rooms have 1 queen size bed(152x203cm)
Penthouse Executive Terrace rooms have 1 queen size bed(152x203cm) and 1 sofa bed(134x190cm)
Penthouse Terrace Suite rooms have 1 full size bed(137x190cm) and 1 sofa bed(134x190cm)
Bed guards for children are not available.
Pillows:
• hypoallergenic
Definitely, Warwick Geneva has a restaurant:
Restaurant Teseo:
• International, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Mon: from 11:00 to 22:00.
• Tue: from 11:00 to 22:00.
• Wed: from 11:00 to 22:00.
• Thu: from 11:00 to 22:00.
• Sat: from 12:00 to 14:00.
• Sun: from 12:00 to 14:00.
• Fri: from 11:00 to 22:00.
• Price range: $$$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Teseo menu
Restaurant Teseo drink list
Restaurant Teseo website
Take a look at our special offers
We are family friendly.
Family rooms for 3 people or more:
• Family. 4 adults
• Classic. 2 adults + 1 kid
• Superior. 2 adults + 1 kid
• Penthouse Executive Terrace. 4 adults + 1 kid
• Penthouse Terrace Suite. 4 adults + 1 kid
For larger families, it is possible to book several rooms.
Secure luggage storage is available for all our guests for free before check-in and after check-out.
Breakfast is open to guests and visitors:
• Price per adult: 29 CHF
• Price for kids (under 12) : 15 CHF
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
We do not offer shuttle services.
Yes, we provide the Geneva public transport card, valid for the duration of your stay. It will be given to you on your arrival at the reception or sent to you on request by email beforehand.
