About Warwick Hotels and Resorts
Founded in 1980, Warwick Hotels and Resorts (WHR) is a distinctive private owned collection of upscale hotels known for quality throughout the world with hotels on five continents. Each hotel is unique in the story it tells, a story revealed through its history, architecture and character and our hotels are renowned for their exceptional locations.
Paris, Brussels, Geneva, New York, San Francisco... are among the many fascinating cities where our hotels can be found.
Position Overview
The Loyalty Data Coordinator is responsible for maintaining the data integrity and accuracy of the Warwick Journeys loyalty program. This role supports day-to-day loyalty operations, member recognition, reporting and collaboration with hotel and corporate teams to support a seamless member experience.
Key Responsibilities
- Database & Data Integrity
- Maintain and monitor member profiles to ensure accuracy, consistency, and completeness across the database.
- Identify and resolve duplicate profiles and standardize demographic information such as city, state, postal code, and country.
- Identify gaps in database protocols and recommend improvements to maintain data quality.
- Loyalty Program Operations
- Support daily operations of the Warwick Journeys loyalty program, ensuring proper recognition of members at participating hotels.
- Update CRM records, including profile updates, credit allocations, and follow-up actions.
- Collaborate with hotel teams and corporate departments to improve database quality and member experience.
- Reporting & Analytics
How to apply
Please send your resume and a short cover letter to abotts@warwickhotels.com