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London - Front of House Receptionist

Hotel Receptionist Job Duties

Be sure to review these items and make any changes needed in order to match what a hotel receptionist will do in your company.

  • Greet all guests and assist them with check-in and check-out

  • Maintain a positive attitude and friendly demeanor

  • Respond to all guest questions and requests

  • Answer and forward phone calls

  • Manage guest bookings and reservations

  • Keep a tidy and orderly workspace

  • Assist with administrative and clerical tasks as needed

Job Requirements

Adjust these requirements to reflect the experience and skills your organization is seeking in a hotel receptionist candidate.

  • 2+ years experience working in a hotel receptionist or guest services role

  • High school diploma, GED, or suitable equivalent

  • Proficient in Microsoft Office Suite and other necessary computer programs

  • Solid written and verbal communication skills

  • Fluency in English

  • Ability to maintain a positive, friendly attitude even under high pressure

  • Excellent organizational and multitasking skills

  • Professional attitude and appearance