Warwick Journeys Gold and Platinum members enjoy guaranteed availability when booking the Member Exclusive Rate.
Gold Members – Guaranteed availability with three days’ notice
Platinum Members – Guaranteed availability with 24 hours’ notice
If the hotel is sold out, eligible members may still access the Member Exclusive Rate by contacting hotel reservations directly.

A Qualified Stay is a reservation booked directly through warwickhotels.com or through a Warwick Hotels and Resorts reservations office.
If you are unsure whether your booking qualifies, please contact the hotel directly or email warwickjourneys@warwickhotels.com.

The Member Exclusive Rate is a preferred rate reserved exclusively for Warwick Journeys members when booking directly with Warwick.
To qualify, the member must be one of the registered guests staying in the room. Warwick Journeys benefits and stay credit apply only to the member’s room.
If you have questions about the Member Exclusive Rate, please contact the hotel directly or email warwickjourneys@warwickhotels.com.

The Member Exclusive Rate is reserved for Warwick Journeys members and is non-commissionable to travel agents.

Yes. If you do not cancel your reservation within the hotel’s cancellation policy, the applicable no-show charge will be applied to your credit card.

No. To qualify for stay credit toward your Warwick Journeys membership level, you must check in under a Qualified Rate and stay overnight.

After enrolling, you will receive a welcome email with your Warwick Journeys membership number, which should be used when booking stays at participating Warwick Hotels and Resorts.
You can also view your membership number and status by signing in at warwickjourneys.com.

Yes. If you enroll in Warwick Journeys after your stay, your account may still be credited for stays within 7 days of check-out.
If you are already a member and believe your stay was not credited, please contact the hotel directly or email warwickjourneys@warwickhotels.com.

Member Exclusive Rates and special offers are available on warwickhotels.com and warwickjourneys.com. You can also update your communication preferences in your Warwick Journeys profile to receive the latest offers and programme updates.

Warwick Journeys membership levels are updated overnight as guest stays are reviewed and recorded in the system.
If your level has not updated as expected, please contact us at warwickjourneys@warwickhotels.com for assistance.

Warwick Journeys is designed to allow members to progress quickly through the membership levels as they stay and explore more with Warwick. For this reason, the programme does not offer status matching.